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SUPPORT

Support & FAQ

Bug reports, feedback, feature requests — it all goes to one address, straight to the developers.

EMAIL US support@ecupulse.com
BUGS AND FEEDBACK WELCOME. IN THE APP, SETUP ▸ DIAGNOSTICS ▸ REPORT A BUG PRE-FILLS THE DETAILS BELOW. IN A BUG REPORT, INCLUDE: · PHONE + ANDROID VERSION · CAR — YEAR / MODEL (ROM ID IF KNOWN) · ADAPTER — MX+ / TACTRIX / OTHER · WHAT HAPPENED VS WHAT YOU EXPECTED · SCREENSHOTS · IF A VALUE OR FLAG LOOKS WRONG, ATTACH THE PULL'S EXPORTED CSV
FAQ

Straight answers.

DOES IT REPLACE ROMRAIDER / ECUFLASH? No. EcuPulse doesn't flash or edit ROMs. It covers the logging side — live dash, pull capture, review, health, alarms — and sits alongside the tools you already use for tuning.
WHICH CARS? Compatible Subaru ECUs with matching definitions. Year, market, firmware and adapter determine available channels; listed profiles are not demonstrated support for every vehicle. Modified ROMs require special attention to their exact definitions.
WHICH ADAPTERS? OBDLink MX+, OBDLink LX and other STN-based Bluetooth adapters; over USB-OTG, a Tactrix Openport 2.0 or, on a Subaru with SSM on its K-line (up to the 2014 model year, not the BRZ), a K-line (KKL) cable, preferably FTDI-based. Generic ELM327 clones are not supported, and hardware validation is still in progress: confirm your ECU and adapter combination before purchase. Adapter notes in the manual →
WHICH ANDROID VERSIONS? Android 8.1 and up, phone and tablet. The Wear OS companion needs Wear OS 3+. Download APK →
DOES MY DATA LEAVE THE PHONE? We do not operate an EcuPulse telemetry backend. Optional Wear synchronization can use Google’s encrypted cloud relay; Android can back up or transfer preferences. Recordings are stored locally until you export them. Read the privacy policy →
WEAR OS? The Wear OS 3+ companion installs from the same Play listing. Choose a gauge or NONE · LARGE GEAR in the phone's Setup ▸ Wear OS ▸ Watch Gauge settings; warnings still take priority. Use the EDIT SHIFT RPM shortcut in the same section to change your vehicle's shift point. Touch gestures and crown actions are configurable; physical-button availability depends on the watch. Live telemetry needs the phone app connected to your car.
© 2026 ECUPULSE INSTRUMENTS · NOT AFFILIATED WITH SUBARU CORP · TUNE AT YOUR OWN RISK, ON A CLOSED COURSE HOME PRIVACY MANUAL